Aftershake: Customer Stories

Malia and Aram, Oakland, CA

We hella love Oakland.  OK I know, that’s totally cliche, but what we love is having friends from all walks of life.  We pretty much had our head in the sand about earthquakes until the lady in the apartment upstairs was telling told me about how after the 89 quake the building down the block was closed for 3 months – the building itself was OK but there was a hazardous pipe breakage or something.  Anyway all the people in that building had to find another place to stay and keep paying rent, or the landlord would rent the apartment to someone else!  That got me thinking…having a little extra cushion after an earthquake is going to make the difference between being able to stay local and be part of the recovery process with our friends and community, or having to move back to Reno.  I guess we can take our head out of the sand now!

Jennifer and Caleb, Santa Rosa, CA

I work as a commercial real estate broker and my husband is a construction project manager, so there’s going to be a lot of work for both of us after an earthquake.  We love Caleb’s daycare but frankly we have no idea if it’s going to be open.  Even if the building is OK, what if the staff can’t come to work because they’re taking care of their own lives?  If we have to hire a babysitter it will cost 3 times as much.  Day care is already as expensive as our rent – it would be a scramble to find that much extra money.

Rick and Susan, Lafayette, CA

Almost Retired

We lived here when Loma Prieta stuck in ’89.  Our relatives in Australia called to see if we were OK – they had the impression that the whole city was in flames and there was mass destruction like in the movies.  But of course the news was only showing the drama like the freeway collapse and the fires in the Marina.  In fact, most everyone’s houses were intact and livable, including ours.  And I expect that’s how it will be in the next earthquake, too – just minor repairs.  And I’m willing to accept those costs as a natural consequence of living in the Bay Area.  But now we’re moving into retirement and god willing we’ll be around for another 30 years.  I would hate to have to draw down our retirement savings for repairs.  Luckily with Jumpstart we won’t have to – it’s like a custom-purpose savings vehicle.